Frequently Asked Questions
Everything you need to know about bringing Vesta Home into your space.
What is the estimated delivery time for furniture items?
Standard furniture orders typically arrive within 7-14 business days. Custom-made pieces or larger items requiring white-glove delivery may take 4-6 weeks depending on your location.
Do you offer international shipping?
Currently, Vesta Home ships exclusively within the continental United States and Canada. We are working on expanding our logistics to support international orders in the near future.
What is your return policy for home decor?
We offer a 30-day return window for most home decor items in their original packaging. Please note that shipping fees are non-refundable, and a 15% restocking fee may apply to large furniture returns.
Are your materials sustainably sourced?
Yes, we prioritize sustainability by partnering with artisans who use FSC-certified wood, recycled textiles, and low-VOC finishes to ensure your home is both beautiful and eco-friendly.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and offer flexible financing options through Affirm for larger purchases.